Shipping policy

We are dedicated to ensuring the timely and secure delivery of your order. Our nationwide shipping service covers the Philippines, with estimated delivery times of 2-3 days for orders within the National Capital Region (NCR) and 3-5 days for orders outside the NCR. Please note that delivery times are subject to courier availability and unforeseen circumstances.

In certain instances, delivery may take up to 14 days due to factors beyond our control, such as inclement weather, government regulations, or shipping-related delays. However, we will make every effort to keep you informed of any delays and provide updates on your order status as necessary.

Shipping rates are determined by your shipping address and will be calculated at checkout. We strive to offer competitive shipping rates and endeavor to keep them as low as possible for our valued customers.

Please be aware that any additional fees or charges incurred upon delivery, such as customs duties or taxes, are the responsibility of the customer and must be settled with the relevant authorities.

If you have any questions or concerns regarding our shipping policy or the status of your order, please do not hesitate to contact us via email at qonceptfurniture@gmail.com. Our dedicated customer support team is available to assist you and ensure that your shopping experience with us is enjoyable.